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Support

Questions about a charge, your account, or the product — we're here to help.

Contact us

Email support@intentdocs.com and we'll get back to you within 1–2 business days. Include the email address on your account so we can find you quickly.

Billing and subscriptions

Payments are processed securely by Stripe. You can view invoices, change your plan, or cancel your subscription any time from Settings → Billing. Cancelling stops future charges — you keep access until the end of the period you've paid for.

If you don't recognise a charge from intentdocs.com, or you think you've been billed incorrectly, email us before raising a dispute with your bank — we resolve billing issues quickly and refund genuine mistakes.

Account access

Sign-in is handled by Clerk. If you can't get into your account, try the password reset on the sign-in page first; if you're still locked out, email us from the address on the account.

Your data

To export your data or delete your account and everything in it, email support@intentdocs.com. Details on what we store and why are in the Privacy Policy; the rules of the road are in the Terms of Service.

Product help

Guides and product updates are on the blog. Found a bug or have a feature request? We genuinely want to hear it — same address as above.